Service Description

Our In-Person language Classes for kids are a great way for you to introduce your kids to a language or complement their language classes in school in a fun and engaging way. The teachers create a personalized curriculum based on each student's individual needs and preferences. 10-session packages only. Please book each class separately through our online calendar. CANCELLATION POLICY: Parents must book each class separately through our online calendar, at least a week in advance. If a session has not been booked on our calendar, we will assume the class will not be held. Please cancel at least 24 hours before your scheduled class (except in case of unexpected medical or emergency situations). You can cancel by logging into your member account in the top right corner of our web page and navigating to the session you wish to change under My Bookings. Please also be sure to confirm with the teacher via email or in person during the previous session. If the student does not show up for a class, or we receive a late notification (less than 24 hours in advance), we won’t be able to make up the class, and the class will be paid in full. IMPORTANT NOTE: Flexible class packages are not eligible for refunds, as once it is purchased, we plan our teacher capacity needs using that information. For in-person classes, since we don't offer free trials, we still guarantee students will be happy with their class and will want to continue. However, if they are not happy after the first class, we refund the balance of the package they bought. For online classes, flexible packages are non-refundable.