Política de cancelación

Day Camps (excluding Summer Camps) If you cancel 2 or more weeks before the date of the day camp, you will receive a FULL REFUND, minus processing fees. If you cancel at least 72 hours in advance, you will receive a 50% refund. No refunds will be issued for cancellations made within 72 hours of the day camp start time. Exceptions will be considered for medical reasons or on a case-by-case basis. Please note this applies to day camps such as Thanksgiving week, Winter, Mid-Winter, Spring break camps and not to our summer camps. Summer camp policy is below. Cancelation due to extreme circumstances For the most part this applies to Seattle based programs in practice, but it can also impact online classes. In recent years we have been experiencing more snow days in Seattle and the road conditions can be unsafe. Similarly in the summer we have experienced days with heavy smoke, and in most cases, we are able to creatively continue the program. This policy applies to those circumstances plus any extreme weather or man-made event that may cause us to abruptly suspend classes. We also acknowledge that our teachers depend on their JOL compensation to make a living and we will pay teachers as much as possible despite these missed days. We will also try to offer some programming online at no additional cost to enrolled families. With that in mind, we have the following policies for our different programs: For Camps: as long as we are able to offer a safe version of the camp and your child has a spot, then we are not able to issue refunds. If there is a city-wide issue and/or most of our teachers are unable to make it to the program safely, we may need to cancel that day of camp and we will notify you as soon as we make the decision. We will provide online programming for students that were registered in camp. If we don’t provide online programming, we will issue a refund of 50% of the tuition prorated to the days missed. For example, for a week-long camp where we need to cancel 2 days, then we will refund 1 day of camp.

Datos de contacto

• Phinney Center, Phinney Avenue North, Seattle, WA, USA

  (206) 408-2668

  info@jumponlanguages.com